Return Policy

1. Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. 

2. Withdrawal period

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.

3. Address

In order to exercise your right of withdrawal, you must send us (RB Noble Golf e.U./Raimund Brandstätter, Mariatroster Straße 330, 8044 Österreich, +43 676 904 5659, a clear declaration (e.g. a... letter sent by post or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

4. Acceptance withdrawal Period

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

5. Consequences of withdrawal

If you withdraw from this contract, we will repay you all payments that we have received from you, including delivery costs (except the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us), immediately and latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case you will be charged any fees for this repayment. 

6. Right of retention

We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. 

7. List of exceptions for the right of withdrawal

There is no right of withdrawal for contracts about: 

  • Articles that are offered under the heading "Sale" at greatly reduced prices. 
  • Goods that are made according to customer specifications, which are clearly tailored to personal needs, which due to their nature are not suitable for a return, which can spoil quickly or whose expiration date has been exceeded 
  • Audio or video recordings or software, as well as data carriers (e.g. CDs, DVDs, video games, etc.) if the delivered items have been unsealed by the recipient. 

Goods that are ready to be sent by parcel are to be returned by the consumer, goods that are not ready to be sent by parcel are collected from the consumer by us. If the customer is an entrepreneur in accordance with § 1 UGB, a revocation is completely excluded. 

8. Return of the goods

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. 

9. Return costs

You bear the direct costs of returning the goods. 

10. Value replacement for contracts for deliveries of goods

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods. 

Withdrawal form

If you want to cancel the contract, please fill out this form and send it back. 

To RB Noble Golf e.U., Mariatroster Straße 330/10, 8044 Graz Austria,
I / we (1) hereby revoke the contract concluded by me / us (1) for the purchase of the following goods (1), ordered on (1) / received on (1), name of the consumer, Address of the consumer (s), signature of the consumer (s) (only when notified on paper), date
(1) Delete what is inapplicable.